Goldfish Swim School logo

Customer Service and Sales Representative

Goldfish Swim School
Part-time
On-site
Burlington, Ontario, Canada
$19 - $20 CAD hourly
Customer Service
Responsive recruiter
Replies within 24 hours
WHY JOIN GOLDFISH SWIM SCHOOL?

Making a meaningful difference in the lives of children is what drives us. Watching our swimmers gain confidence, self-esteem and life-changing skills makes every day GOLDEN! We look for dynamic individuals who share this passion.


If you want to have fun and improve the lives of children in and out of the pool, join our team - you will get back way more than you give!


Status: Part time *Must be available to work DAY time with some evenings and weekend shifts*** WILL BE A FLOATER BETWEEN OAKVILLE & BURLINGTON LOCATIONS***

Summary: Promotes the sale of swim lesson memberships and related products and services with Goldfish Swim School. Displays quality customer service in addressing the needs of existing and new members. Acts as the first point of contact and as such is responsible for presenting a positive image for the company.


Duties and Responsibilities include the following. Other duties may be assigned.


  • Completes the sales process using leads generated through marketing activities including events, advertising, referrals, etc.
  • With effective communication skills, addresses a potential customer’s needs & expectations while presenting the services available from Goldfish Swim School.
  • Manages day to day inquiries from existing members while building strong relationships
  • Assists members with purchases of merchandise & vending products
  • Resolves member concerns using a professional & empathetic approach.
  • Prepares daily reports & schedules to support lesson execution and management activities
  • Participates in training/in-services as required.
Benefits:
Flexible schedule to accommodate school or other activities
Staff Referral bonuses 
Team building events
Starting rate $19ph and pay increase at 12 months of continuous service
Discounts on swim lessons for family members


Education/Experience:

  • Minimum of two years experience in direct sales or in a related retail sales role
  • Self-motivated and conscientious
  • Excellent presentation, organization, verbal and written communication are mandatory
  • Positive and clear phone manner
  • Motivated to achieve sales results
  • Intermediate-level computer skills required using Word, Excel, and other software systems.


We will provide reasonable accommodation at any time throughout the hiring and employment process for applicants with disabilities. If you require accommodation, please contact the General Manager and include the job title of the role you are interested in, your name, and your preferred method of contact.


Job Type: Part-time 


Salary:  $19.00 per hour


Application Questions

You have requested that Indeed ask candidates the following questions:

  • How many years of Sales experience do you have?
Compensation: $19.00 - $20.00 per hour



Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

 

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

 


Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.