Instructional Designer

About us:

Spring Financial is revolutionizing financial access for Canadians, providing smart credit-building, mortgage, and lending solutions. Millions struggle with high-interest debt and limited financial options—we’re here to change that.
As one of Canada’s fastest-growing fintech companies, annually we help 1 million customers explore their financing options with ease—online, via text, or over the phone. Our dynamic, innovative team thrives on collaboration, growth, and making a real impact.
If you're ambitious, driven, and ready to grow your sales career, Spring Financial is the place for you. Join us and be part of something bigger!

To learn more about our products please visit our website here: www.springfinancial.ca.

Job Overview: 

We are looking for an Instructional Designer to join our Learning and Development team to support our evolving learning strategy, including new hire training, ongoing courses, and project-based learning. This role will work closely with our Learning and Development Manager and another Instructional Designer to help launch new learning initiatives, uphold best practices, and ensure accountability among our stakeholders.

NOTE: This is a full-time, permanent, on-site position in downtown Vancouver.

What You’ll Be Doing:

• Develop, facilitate, and evaluate training content and programs, including onboarding, continuous learning, and leadership development.
• Facilitate engaging in-person and virtual training sessions, workshops, and on-the-job learning opportunities.
• Design interactive training materials, including videos, infographics, and games, to create impactful learning experiences.
• Author manuals and training documents for a range of topics and audiences.
• Evaluate training effectiveness through feedback and performance metrics, ensuring programs align with business and learner needs.
• Develop and implement learning solutions using sound instructional design principles and industry best practices.
• Apply stakeholder feedback, revising content based on input from subject matter experts and business leaders.
• Research emerging trends, technologies, and techniques in instructional design to introduce fresh ideas into our L&D strategy.

What You Should Already Have:

• Bachelor’s degree in education, communications, human resources, business, or equivalent experience.
• At least three years of experience in instructional design or learning and development.
• Strong understanding of instructional design principles and e-learning platforms (LMS).
• Ability to work on multiple projects and adapt to changing priorities.
• Strong verbal, interpersonal, and written communication skills to work effectively with team members, peers, and stakeholders.

What We Will Give You: 

• Competitive annual salary ranging from $55,000 to $65,000, reflective of experience and impact.
• Comprehensive benefits package, including extended health, dental, and vision coverage — with 100% of monthly premiums covered by the Spring.
• GRSP matching program to support your long-term financial goals.
• Transit-Friendly Employer (Transit allowance).
• A modern, collaborative workspace in the heart of downtown Vancouver.
• Ongoing career growth opportunities.

This is a truly exciting time to join Spring Financial and we are looking forward to doing great things together!

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Please note: Upon applying, our Talent Acquisition team will review your resume. If you qualify, we will reach out to learn more about your experience and answer any questions you may have about the role, benefits, compensation, and more. Due to high application volume, we may not be able to respond to everyone.

Thank you for your interest! We appreciate your time and look forward to reviewing your application!