Senior Quality Engineer(ing)

Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-side scale.

The warmth and experience that a Napoleon product brings to the homes of our customers transcends borders, language, and cultures to enhance everyday living across the globe. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies.

Title: Senior Quality Engineer(ing)

Reports To: Director of Global Quality Assurance

Job Purpose: To proactively reduce process variation, monitor quality concerns and initiate continuous improvements through various quality and lean manufacturing methods for North America and OEM business. The Quality Engineer will assist with product launches by approving part components, lead product training and testing and drive the quality culture to achieve the highest quality products for our customers. The Quality Engineer will also be responsible for establishing, maintaining, calibration and all inspection activities.

Key Responsibilities:

• Complete all tasks/requirements for Stage Gate and Change Notification processes for assigned product.
• Complete all PPAPs (production part approval processes) and PQV’s (product quality verifications) for products.
• Drive quality through use of flow charts, FMEAs, control plans, and value stream mapping. Apply data analysis and analytical ability to work on the most pertinent business issues.
• Understand and utilize Quality tools, the seven basic tools including measures of process capability.
• Develop technical solutions to a variety of problems of varying scope and complexity. Conduct capability studies on processes and apply statistical process control.
• Conduct problem solving to find root causes and implement corrective actions relating to customer concerns/ feedback.
• Establish strong working relationships with peers within the company and with people of all levels of management/technical ability and lead teams to drive quality improvement.
• Utilize project management skills to initiate and lead improvements of a tactical nature. Promote positive relationships and influence others for timely customer/business solutions.
• Partner and develop vendors proactively as required.
• Develop quality processes/ testing to ensure products meet regulatory requirements ensuring a quality product is manufactured. Partner with Napoleon team leaders and supervisors to ensure quality processes are being followed and products adhere to quality standards.
• Conduct regular meetings with QA personnel to communicate engineering changes or quality. Mentor quality technicians and junior level quality engineers.
• Read and interpret GD&T and engineering drawings with the ability to accurately measure products and analyze drawings and engineering models for tolerance stack ups.

Education & Experience:

• Minimum Education: Must have a bachelor's degree in an Engineering discipline.  
• Minimum Years of Experience: 10 years' manufacturing. 
• Experience reading engineering drawings and measurement techniques. 
• Certifications Required: Certified ASQ Quality Engineer is preferred and/or equivalent.  
• ISO Auditor designation an asset; CET or P. Eng an asset.  
• Computer Software Requirement: Excellent computer skills (Word/Excel/PowerPoint/Project/Visual); Able to navigate 3D and 2D CAD files an asset  

Specialized Skills:

• Knowledge and application of the fundamental concepts, practices, and procedures of the quality engineering profession (e.g. ASQ certified Quality Engineer Body of Knowledge)
• Accurate technical report writing skills.  

IGNITE YOUR CAREER, Some of our competitive benefits include:

• Competitive Compensation / Wages
• Medical, dental, and vision insurance
• Retirement Savings Plan (RRSP/DPSP)
• Tuition reimbursement
• Life insurance and disability coverage
• Associate Purchase Programs, Product Discounts, In-house Sales
• Appreciation Events, Raffles, Draws, Fundraising, BBQ’s, Competitions
• Napoleon Cares – Associates helping Associates
• Employee Assistance Plan
• Napoleon Recognition Program
• GOevisits, virtual doctor visits
• And more!

The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.

We thank you for your interest in The Napoleon Group of Companies and for participating in our competition. Only those candidates selected for consideration will be contacted.