Provide support for shipping, customer service, and sunglass repair for Maui Jim Canada.
Location: Mississauga - Ontario, Canada.
Pay: 18.00/hr.
Pick, confirm, package and ship daily orders.
Sort inbound parcels from carriers on a daily basis.
Maintain at least minimum production and accuracy standards as set by Dept.
Interface with Repair and Customer Service departments.
Answer incoming service calls to satisfy customer needs.
Professionally communicate over the phone with our retailers regarding shipment of sunglass orders.
Key orders and data into the computer to develop work order.
Maintain Demo and POP inventory.
Communicate with internal support staff/event staff/event coordinators/and sales reps regarding event issues as necessary.
Initiate event billings with support rep.
Confirm pick lists of event billings.
Discuss and solve discrepancies with support rep/event staff/sales reps as necessary.
Communicate tracking #'s of shipments to event staff.
Communicate with office manager to ensure outgoing event orders are approved by Accounting.
Ship trade show materials, catalog kits and other non event order needs as requested.
Prioritize workflow to ensure event shipments arrive on time and event billings are completed in a timely manner.
Ensure accuracy of all event related tasks listed above.
Communicate ideas to supervisor and team to ensure department is moving toward goals.
Communicate job flow to team lead/supervisor and work independently.
Present flexibility and maturity in working with your team members.
Perform all other work-related duties as requested or required.
High school graduate with 1-2 years warehousing experience. SAP experience preferred.
Skills preferred for this position:
Special Physical Requirements:
Work Shift:
Special Language Requirement (If Applicable):
Salary is only one component of total compensation at Maui Jim! You will also gain an amazing benefits package. Rounding out our benefits and compensation is our Aloha culture work environment.
Benefits Included:
Low Insurance Premiums on Medical, Dental, and Vision
Flexible Spending Accounts
Health Savings Accounts (with Company Match)
Short Term and Long-Term Disability
Voluntary Critical Illness, and Accident Coverages
Tuition Reimbursement
Paid Paternity and Maternity Leave
Paid Time Off
Paid Holidays
Company Paid Life AD&D Insurance
Voluntary Life & AD&D Insurance
401K Match
Paid Bereavement
Employee Assistance Program
*Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. All plans subject to eligibility requirements.