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HVAC Service Manager

career1
Full-time
On-site
Barrie North, Barrie North, Canada
$65,000 - $85,000 USD yearly

We are seeking a dedicated Service Manager to join our team. The ideal candidate will play a pivotal role in ensuring our high-quality HVAC equipment is supported throughout its lifecycle, from in-house testing to aftermarket technical support.

Key Responsibilities:

  • Provide comprehensive support for equipment in the field, ensuring proper servicing and customer satisfaction.
  • Assist in running and testing heat pumps in the factory test stations.
  • Evaluate service representatives in various sales regions and establish service agreements.
  • Develop and deliver training programs for customer service technicians both on-site and in the field.
  • Conduct factory startups and commissioning of newly installed equipment.
  • Train local service technicians on proper startup and commissioning procedures.
  • Offer technical support to field technicians via phone and email.
  • Troubleshoot equipment and control systems.
  • Generate technical service bulletins and coordinate service parts distribution.
  • Provide feedback on service issues to the engineering and production teams.
  • Collaborate with engineering, production, and product management teams for product development and improvement.
  • Maintain knowledge of industry trends, including low-GWP solutions like CO2 and A2L refrigerants.
  • Ensure compliance with industry standards and regulations.
  • Prepare reports on unit performance and assist in root cause analysis for quality improvement.

Why Join Us?

  • Competitive salary ranging from $65,000 to $85,000 per year.
  • Opportunities for professional growth and training.
  • A supportive and dynamic work environment.

If you have the expertise and passion for service excellence, apply today and become a part of our growing team!

Job Type: Full-time

Pay: $65,000.00-$85,000.00 per year

Additional pay:

  • Bonus pay
  • Overtime pay
  • Retention bonus
  • Signing bonus

Schedule:

  • Monday to Friday


Experience:

  • Service Manager: 5 years (preferred)
  • HVAC: 5 years (preferred)
  • Mechanical: 5 years (preferred)


Work Location: In person

Requirements

Qualifications and Skills:

  • Minimum 5 years of experience as a Service Manager (required).
  • Extensive technical knowledge of refrigeration-based HVAC systems.
  • Ability to troubleshoot equipment effectively.
  • Proficient in working with controllers and instrumentation.
  • Strong communication and interpersonal skills.
  • Proficiency with Microsoft Excel, Word, and other relevant software tools.

Key Attributes:

  • Safety-conscious with a proactive approach to team accountability.
  • Integrity and professionalism, treating all team members with respect.
  • Results-driven with a focus on performance and continuous improvement.
  • Collaborative team player with a positive, can-do attitude.

Benefits

Benefits:


  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care
Apply now
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