Title: Customer Service Associate
Location: Remote – Ontario, Alberta, Manitoba, Saskatchewan, British Columbia
Type: Full-Time
Organization Overview:
AO Globe Life seeks a Customer Service Associate to deliver exceptional service and enhance client relations. The role is remote, requiring a professional and results-oriented individual.
Responsibilities:
- Provide expert client support via multiple channels.
- Resolve client inquiries and concerns efficiently.
- Maintain accurate client records and documentation.
- Adhere to all company policies and procedures.
- Contribute to process improvement initiatives.
- Educate clients on products and services.
Compensation & Benefits:
- Remote work arrangement (Work From Home)
- Comprehensive training and development.
- Competitive weekly compensation package.
- Health, dental, and vision benefits.
- Opportunities for career advancement.
Qualifications:
- Proven client service experience.
- Excellent verbal and written communication skills.
- Proficiency in relevant software applications.
- Strong problem-solving abilities.
- Self-directed and organized work style.
- Willingness to obtain HLLQP License - Support will be provided
- Canadian residency.
Application Process:
Interested candidates should submit a resume and cover letter.
AO Globe Life is an equal opportunity employer.