Student Walk Home Attendant Team (SWHAT) - Volunteer Logistics Executives (2)

Reports to: SWHAT Coordinator   

Term:  Sept 1 - April 30   

Hours:  Approx 8-10 hours per week (minimum); Minimum five shifts per month 

The Student Walk Home Attendant Team (SWHAT) is a volunteer service within the McMaster Students Union that will walk or bus with users during the evening hours, 7 days a week. 

Please note this posting closes on Friday, May 2nd at 11:59pm (EDT). 

The SWHAT - Volunteer Logistics Executive is responsible for scheduling all SWHAT Walkers, ensuring that all SWHAT Walker shifts are filled for the nightly operations of SWHAT.  The person in this role is also responsible for addressing issues pertaining to the volunteer base, focusing on the walkers, and be aware of which volunteers are contravening disciplinary policy, in addition to general SWHAT Executive member duties.  

Members of the SWHAT Executive team must comply with all duties applicable to SWHAT Walkers and SWHAT Dispatchers. 

Knowledge, Skills and Abilities 

• Knowledge of the philosophies and fundamentals of SWHAT operations  

• Organization and time management skills  

• Skills to work independently, skills to motivate, and manage others  

• Written and oral communication skills  

• Creativity and enthusiasm  

• Teamwork  

• Initiative required to see tasks through to completion  

• Competency with excel and other organizational programs  

Effort & Responsibility 

• Responsible for scheduling SWHAT Walker volunteer base, consisting of 60 or more walkers  

• Exercise judgment in unexpected or emergency situations when on shift  

• Exercise judgment in volunteer discipline  

• The summer is important for setting up the service to run effectively for the year. September is very busy with recruiting, interviewing, and training volunteers.  

• Responsible for maintaining an appropriate and positive image of the MSU  

Working Conditions 

• Late evenings  

• Working conditions vary  

• Duties can be performed in the SWHAT office, on shift, and outside of normal hours  

• Time demands may exceed stated hours of work  

Training and Experience 

• Previous experience in SWHAT in any capacity  

• Participation in SWHAT Executive transition meeting, transition with previous SWHAT Volunteer Logistics Executive   

• Participation in SWHAT Executive training  

• Working knowledge of Word, Excel, Google Drive, and email an asset  

Equipment 

• Telephone and voicemail box  

• Radio  

• Personal computer in SWHAT office  

For a full list of duties and responsibilities, please download the full job description